How to Disable Agent Auto-Upgrade for a Specific Device Group or Account in SanerCVEM

Modified on Sun, 16 Mar at 11:50 AM

Overview

In SanerNow, you have the flexibility to manage agent upgrades by either disabling or enabling automatic updates for specific device groups or entire accounts. This feature is beneficial for organizations that want to maintain control over agent updates and ensure compatibility with certain devices or environments.

Automatic: Agent upgrades are triggered automatically for all active devices in the selected device group whenever a new agent version is released. This ensures all devices are always running the latest version without manual intervention.

Disable: Automatic upgrades are turned off for the selected device group, even if a new agent version is available. This can be useful for testing or environments that require manual control over updates.

This feature is applicable for both On-Cloud and On-Premise Deployments.

Benefits of Managing Agent Auto-Upgrades

Ensure device groups critical for production remain unaffected by unwanted upgrades.

Maintain control over upgrade schedules for specific environments.

Align agent versions with organizational policies or compliance requirements.

Part 1: Steps to Disable Agent Auto-Upgrade for a Device Group

Step 1: Access Control Panel from right corner of the SanerNow

Open the Control Panel.

From the dropdown menu on the left, select your organization.

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Click on Agent Configuration and then Create Settings.

Select “Disable” under the Upgrade option.

Enter a name and description, select the device group, and click Create.

Part 2: Steps to Disable Agent Auto-Upgrade for an Account

Select the Organization, then click on the Edit tab for the account.

Select “Disable” for the Agent Auto-Upgrade feature and click Save.

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Conclusion

Disabling agent auto-upgrades for specific device groups or accounts allows you to maintain greater control over your update processes, ensuring stability and compatibility for critical devices or environments. You can adjust these settings as needed based on your organization's needs.