Rescheduling of Automation Rule

Modified on Fri, 1 Aug at 12:53 AM

Objective

This article explains how to reschedule an automation rule in case it was missed during its initial schedule.

Often, we receive requests from customers where an automation rule did not execute on certain devices. This may happen due to various reasons such as:

The device was offline during the scheduled time.
Another task was running at the time of execution.

To handle such cases, we provide an option within the Agent Configuration settings that allows you to define the behaviour when a scheduled rule is missed.

?️ Steps to Configure Rescheduling for Missed Automation Jobs

Step 1: Access Agent Configuration

Navigate to the Control Panel and click on Create Settings.

Step 2: Set Behaviour for Missed Scheduled Rules

Go to the Remediate section.
Look for the setting titled “Behaviour when scheduled rule is missed.”
Click on the dropdown and choose the appropriate option based on your use case.

Recommendations:

For most use cases, selecting “As soon as it detects missed scheduled rule” is ideal.
This ensures the rule executes once the device comes back online