Saner CVEM follows a defined SLA (Service Level Agreement) for publishing and making patches available based on the severity of the vulnerability. The timelines are as follows:
| Vulnerability Severity | Patch Availability SLA |
|---|---|
| Zero Day | Within 24 hours |
| Critical | Within 24–48 hours |
| High | Within 48–72 hours |
| Medium | Within 3–5 business days |
| Low | Within 7 business days |
These timelines represent our general commitment. Actual delivery may vary in rare cases depending on vendor release delays or exceptional patch complexity.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article