Support Window
We support auto-upgrades from up to three prior “.x” releases. For example, an agent at 6.5 can auto-upgrade successfully to 6.9.
Base Package Refresh
Update the packaged agent in your base image at least once every 6 months. This ensures that newly built systems are not starting from an outdated version that requires multiple upgrade hops.
Why This Matters
Keeping the base agent package updated reduces deployment risks, avoids long upgrade chains, and ensures compatibility with the latest features and fixes.
Summary
Plan to refresh your packaged agent approximately every 6 months, and no more than 3 “.x” versions behind the latest release.
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