Safely deleting an organization in Saner: Best Practices and Precautions

Deleting an organization in Saner permanently removes the organization, along with all associated accounts and data. This action cannot be undone, so it is essential to back up any critical reports, logs, or configuration data before proceeding.

Devices with Saner Agents linked to the deleted accounts will enter an inactive state. These agents will no longer communicate with Saner and must be manually uninstalled from the devices. To handle this safely:

• Identify all devices with active Saner Agents linked to the accounts being deleted.

• Schedule the uninstallation or redeployment of these agents in a controlled manner to avoid inactive devices causing confusion.

• Follow the manual uninstallation instructions for your operating system (Windows, Linux, or macOS) to remove inactive agents.

Proper planning and precautions are crucial to minimize impact:

• Backup critical data (reports, scans, configurations) before deletion.

• Notify users associated with the organization that their accounts and data will be removed.

• Plan agent management, including uninstalling or redeploying agents, to maintain compliance and prevent inactive devices from lingering in your network.

By following these steps, you can ensure a clean and compliant environment while safely managing Saner Agents and organizational data.