Retrieve Subscription Key of an Account in Ancor

Purpose

In certain support or deployment scenarios, it may be necessary to fetch the subscription key for a specific account from the Ancor server. This key is essential for licensing, activation, or integrating with the SanerNow platform.

Solution

This action can be performed via command line by accessing the Ancor server and using a specific CLI utility under the account management section.

Below are the step-by-step instructions

Steps to Retrieve the Subscription Key

1. Log in to the Ancor Server

   • Access the Ancor server via SSH or terminal with appropriate admin privileges.

2. Navigate to the Account Management Utility

   • This is usually located within the Ancor CLI environment.

     
     
     
     

3. Execute the Command
   Run the following command to fetch the subscription key for the desired account:

   
   

   
   
   

   getsubscriptionkey -u admin@secpod.com _Default

   • admin@secpod.com – Replace this with the actual admin user ID for the account.

4. 
   

   • _Default – Replace this with the account name for which you want to generate the subscription key.