How to Set Up an Alert for Device Deletion and Agent Uninstallation

Product Version: 6.5.0.0

Overview

Saner CVEM platform allows administrators to configure alerts for critical events such as device deletion and agent uninstallation. Setting up these alerts helps you stay informed about changes in your device inventory and ensures timely action to maintain compliance and security.

This article provides step-by-step instructions to configure alerts in Saner CVEM for device deletion and agent uninstallation events.

Steps to Configure Alerts

1. Navigate to the Alerts Section

• Log in to your Saner CVEM console.
• From the left navigation pane, select Alerts.
  
• The Alerts dashboard will display available alert categories and configuration options.

2. Select Device Management Alerts

• In the Alerts dashboard, click on the Device Management section.
  
• This section contains alert conditions related to device and agent activity.

3. Enable Subscription Status

• Toggle the Subscription Status switch to On.
• This ensures that alerts for selected conditions are active and will be sent to configured recipients.

4. Configure Email Notifications

• In the Send to Email field, enter the email address(es) where you would like to receive alerts.
• Multiple addresses can be added if notifications should go to multiple recipients (e.g., security operations team, administrators).

5. Define Alert Conditions

• Under Conditions, select the following options:
  • Uninstall Agent
  • Remove Device
• These conditions will trigger notifications whenever an agent is uninstalled or a device is deleted from your account.

6. Save Changes

• After configuring the above settings, click Update to apply the changes.
• Alerts will now be triggered in real time based on the defined conditions.

Important Notes

• Before enabling alerts, verify that your mail server settings are properly configured under Admin > Settings > Mail Server in Saner CVEM.
• Ensure that recipient email addresses are valid and monitored regularly.
• It is recommended to test the alert by uninstalling an agent or removing a test device to confirm that the notification is delivered as expected.

Summary

By following the steps outlined above, administrators can set up alerts in Saner CVEM to monitor device deletion and agent uninstallation. This ensures better visibility into asset management activities and allows timely responses to any unauthorized or unexpected changes.

For additional guidance or troubleshooting, please contact SecPod Support.