How to change the log level to Debug mode on SanerNow?

Modified on Sun, 16 Mar at 4:41 PM

This article outlines the steps to change the log level to Debug mode on Saner CVEM for different operating systems (Windows, Linux, and macOS).

For Windows:

Access the Device
Go to the device (e.g., Desktop-gp1exx) and open Run by pressing Win + R.
Stop the Saner Agent Service
Type services.msc in the Run dialog and press Enter.
In the Services window, locate and stop the SecPod Saner Agent service.
Edit the Saner Configuration File
Navigate to the directory:
C:\Program Files (x86)\SecPod Saner\conf
Open the saner.ini file with a text editor and change the following line:
Log Level=<desired log level>
Set the value to debug, so it becomes:
Log Level=debug
Save the file.
Restart the Saner Agent Service
Go back to the Services window, and start the SecPod Saner Agent service again.

Note:
The spsaneragent.log file can be found at:
C:\Program Files (x86)\SecPod Saner\logs\

For Linux:

Access the Device
Go to the device (e.g., CentOS-test) and open a Terminal.
Stop the Saner Agent Service
Run the following command to stop the SecPod Saner Agent service:
```
service spsaner stop
```
Edit the Saner Configuration File
Navigate to the directory:
/etc/saner/
Open the saner.ini file with a text editor and change the following line:
Log Level=<desired log level>
Set the value to debug, so it becomes:
Log Level=debug
Save the file.
Restart the Saner Agent Service
Run the following command to restart the SecPod Saner Agent service:
```
service spsaner start
```

Note:
The spsaneragent.log file can be found at:
/var/log/saner

For macOS:

Access the Device
Go to the device (e.g., Mac-test) and open Terminal.
Stop the Saner Agent Service
Run the following command to stop the SecPod Saner Agent service:
```
/bin/launchctl unload /Library/LaunchDaemons/com.secpod.pkg.saner.plist
```
Edit the Saner Configuration File
Navigate to the directory:
/etc/saner/
Open the saner.ini file with a text editor and change the following line:
LogLevel=<desired log level>
Set the value to debug, so it becomes:
LogLevel=debug
Save the file.
Restart the Saner Agent Service
Run the following command to restart the SecPod Saner Agent service:
```
/bin/launchctl load /Library/LaunchDaemons/com.secpod.pkg.saner.plist
```

Note:
The spsaneragent.log file can be found at:
/var/log/saner

By following these steps for your respective operating system, you can easily change the log level to Debug mode on SanerNow and access more detailed logs for troubleshooting.