How to change the log level to Debug mode on SanerNow?

Created by Ratheesh E K, Modified on Fri, 26 Jul at 2:38 PM by VARSHINI RAVICHANDRAN

Please find the steps below to change the log level to Debug mode on SanerNow:
 
For Windows:
1. Go to that device[for eg:Desktop-gp1exx] & Open Run->type 'services.msc'
2. Open the services, Then stop the 'SecPod Saner Agent' service.
3. Go to the location [C:\Program Files (x86)\SecPod Saner\conf] and open the 'saner.ini' file, then change the Log Level=debug and save the file.
4. Then start the 'SecPod Saner Agent' service.
Note: spsaneragent.log can be found from this location [C:\Program Files (x86)\SecPod Saner\logs\]
 
For Linux:
1. Go to that device[for eg: CentOS-test] & Open the terminal.
2. Then stop the 'SecPod Saner Agent' service using the below command:
service spsaner stop
3. Go to the location "/etc/saner/" and open 'saner.ini' file, then change the Log Level=debug and save the file.
4. Then start the 'SecPod Saner Agent' service using the below command:
service spsaner start
Note: spsaneragent.log can be found from this location [/var/log/saner]
 
For Macintosh:
1. Go to that device[for eg: Mac-test] & Open the terminal.
2. Then stop the 'SecPod Saner Agent' service using the below command:
/bin/launchctl unload /Library/LaunchDaemons/com.secpod.pkg.saner.plist
3. Go to the location "/etc/saner/" and open 'saner.ini' file, then change the LogLevel=debug and save the file.
4. Then start the 'SecPod Saner Agent' service using the below command:
/bin/launchctl load /Library/LaunchDaemons/com.secpod.pkg.saner.plist
Note: spsaneragent.log can be found from this location [/var/log/saner]

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article