Please find the steps below to change the log level to Debug mode on SanerNow:
For Windows:
1. Go to that device[for eg:Desktop-gp1exx] & Open Run->type 'services.msc'
2. Open the services, Then stop the 'SecPod Saner Agent' service.
3. Go to the location [C:\Program Files (x86)\SecPod Saner\conf] and open the 'saner.ini' file, then change the Log Level=debug and save the file.
4. Then start the 'SecPod Saner Agent' service.
Note: spsaneragent.log can be found from this location [C:\Program Files (x86)\SecPod Saner\logs\]
For Linux:
1. Go to that device[for eg: CentOS-test] & Open the terminal.
2. Then stop the 'SecPod Saner Agent' service using the below command:
service spsaner stop
3. Go to the location "/etc/saner/" and open 'saner.ini' file, then change the Log Level=debug and save the file.
4. Then start the 'SecPod Saner Agent' service using the below command:
service spsaner start
Note: spsaneragent.log can be found from this location [/var/log/saner]
For Macintosh:
1. Go to that device[for eg: Mac-test] & Open the terminal.
2. Then stop the 'SecPod Saner Agent' service using the below command:
/bin/launchctl unload /Library/LaunchDaemons/com.secpod.pkg.saner.plist
3. Go to the location "/etc/saner/" and open 'saner.ini' file, then change the LogLevel=debug and save the file.
4. Then start the 'SecPod Saner Agent' service using the below command:
/bin/launchctl load /Library/LaunchDaemons/com.secpod.pkg.saner.plist
Note: spsaneragent.log can be found from this location [/var/log/saner]
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