Configuring Windows Firewall to Allow Port 443, Ping Requests, and Access to saner.secpod.com for Seamless Connectivity

Overview 

In some customer environments, we’ve observed that network ports or connections may be inadvertently blocked, which can interfere with the normal operation of various services, including ours. To ensure that your system communicates effectively with external services and that troubleshooting is smooth, we’ve put together this detailed guide. 

This Knowledge Base article will walk you through the process of configuring the Windows Firewall to: 

Solution 
Steps for Configuring a Firewall Rule for Port 443 

Step 1: Open Windows Defender Firewall with Advanced Security 
Click on the Start menu, type "Windows Defender Firewall" into the search bar, and select Windows Defender Firewall with Advanced Security. 

Step2: Navigate to Inbound Rules: 
On the left-hand pane of the window, you'll see a list of options. Click on Inbound Rules to view and manage the rules for incoming traffic. 
 

Step3: Create a New Rule: 
In the right pane, click on New Rule. This will open the New Inbound Rule Wizard, which will guide you step by step through the process of creating your new firewall rule. 

Step4: Choose Rule Type: 
When the wizard appears, select Port as the rule type, then click Next to proceed. 
 

 
Step 5: Specify Protocol and Port: 
Choose TCP as the protocol, which is used for secure communication, and then enter 443 as the local port. Port 443 is used for HTTPS traffic, so this will allow secure connections to pass through the firewall. 
 

Step 6: Allow the Connection: 
Now, you’ll see an option to Allow the connection. This ensures that the firewall will not block the incoming traffic. Select this option and click Next. 

Step 7: Choose When to Apply the Rule: 
The wizard will ask when you want the rule to apply. You’ll typically want to choose Domain, Private, and Public to make sure the rule works for all types of network environments. Once selected, click Next. 

 
Step 8: Name the Rule and Finish: 
Finally, give your rule a descriptive name, like "Allow Port 443 (HTTPS)" so it’s easy to identify later. You can also add a brief description if desired. Once you’re finished, click Finish to create the rule.