Saner agent uninstallation can be performed in two ways:
1) Manual - Saner agent can be manually uninstalled from the endpoint:
For Windows:
Go to Control Panel > Programs and Features > Uninstall or change a program
For Linux: machines run the following command:
Ø For rpm - $rpm -e spsaner
Ø For dpkg - $dpkg -P spsaner
For MAC: machines run the command:
Ø spsaner.uninstall
2) Saner agent can also be uninstalled using Viser. This works only for on-premise deployment.
- In the Viser ‘Manage’ section, click Devices and then Deployment.
- Click UnDeploy Agent.
- Under ‘Deployment Method, select UnDeploy Agent.
- Select Custom Filter.
- Under the ‘Criteria’ section select IP address and enter the IP address.
- If the endpoint is Windows select “SMB Credentials”. If the endpoint is Linux select “SSH Credentials”.
- Provide the SMB User Name, SMB Password or SSH credentials and click UnDeploy. The agent is uninstalled.
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